Website Privacy Policy

https://ecmhosting.com.co/

I. Privacy Policy and Data Protection

In compliance with Law 1581 of 2012 and Decree 1377 of 2013 on personal data protection in Colombia, ECM Hosting undertakes to ensure the security and confidentiality of users' personal data.

Identity of the Data Controller

• Controller: Nicolas Castaño
• NIT: 1052443234
• Address: Calle 17 # 16 - 30, Colombia
• Phone: +57 320 222 4240
• Email: [email protected]

Purpose of Data Processing

Personal data provided by users will be used for:

• Handling requests and inquiries.
• Sending communications about our services.
• Personalizing user experience on the website.
• Showing personalized ads through platforms such as Google AdSense.

Principles of Data Processing

Personal data processing will be carried out under the following principles established in Law 1581 of 2012:

• Legality: Data will be collected lawfully.
• Purpose: Data will only be used for the stated purposes.
• Freedom: Providing personal data is voluntary.
• Security: Data will be protected against unauthorized access.

Data Retention Period

Personal data will be stored for a period of 12 months or until the user requests its deletion.

Data Recipients

Personal data may be shared with the following platforms for analysis and advertising:

• Google Analytics
• Hostinger
• Google Search Console

User Rights

Under Colombian law, users may exercise the following rights regarding their personal data:

• Access: Consult the personal data stored.
• Rectification: Request corrections to inaccurate data.
• Deletion: Request deletion of their data.
• Objection: Object to the use of their data for certain purposes.

Exercise of Rights

Users may exercise their rights by sending a request with the reference "Data Protection" to:

• Address: Calle 17 # 16 - 30, Colombia
• Email: [email protected]

Data Security

This website has an SSL (Secure Socket Layer) certificate that encrypts data transmitted between the user and the server to ensure security and confidentiality.

Integración con Discord

Al vincular tu cuenta de Discord con ECM Hosting, autorizas el tratamiento de los siguientes datos obtenidos a través del protocolo OAuth2 de Discord:

• ID único de Discord (discord_uid): identificador numérico de tu cuenta de Discord, utilizado para vincular ambas cuentas.
• Nombre de usuario de Discord: utilizado para personalizar las comunicaciones dentro del servidor.
• Foto de perfil (avatar): utilizada para mostrarse en tu perfil de ECM Hosting.
• Token de acceso OAuth: utilizado exclusivamente para autenticar la sesión al momento de vincular la cuenta. No se usa para acceder a tu cuenta de Discord ni a tu información más allá del alcance solicitado.

Uso del Bot de Discord

Nuestro bot oficial de Discord puede enviarte mensajes directos (DMs) en los siguientes casos:

• Notificaciones de próximo vencimiento de tu servicio (7, 3 y 1 día antes).
• Respuestas a acciones rápidas que tú mismo inicias dentro de un ticket.

Puedes desvincular tu cuenta de Discord en cualquier momento desde la sección de perfil en ecmhosting.com.co. Al hacerlo, dejarás de recibir notificaciones por Discord y se eliminará tu rol de cliente del servidor.

Cookies and Advertising

We use first‑party and third‑party cookies to improve user experience. You can find more information in our Cookies Policy.

To manage ad personalization, visit Google Ads Settings.

Links to External Sites

The website may contain links to third‑party sites that have their own privacy policies. ECM Hosting is not responsible for their data protection practices.

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be published on this page.